Altigen Technologies Cloud Communications Solutions

Altigen Technologies specializes in providing integrated cloud communications solutions aimed at enhancing business communication efficiency for various sectors, especially financial services. Their offerings include:

1. Teams Phone Solutions: Altigen provides an integrated solution focusing on Microsoft Teams Phone to replace traditional PBX systems. This service includes Direct Routing for secure SIP-based voice services, enabling seamless communication through Microsoft 365 and Teams.

2. Contact Center Solutions: The omni-channel contact center solution, FrontStage, is designed to optimize customer engagement and improve service delivery. It offers features that support multi-channel communications, facilitating better customer interactions.

3. Migration Services: Altigen also offers migration services to assist organizations in transitioning smoothly to Teams Phone, ensuring that clients experience minimal disruptions during the changeover.

4. Technology Consulting: Their technology consulting services aim to align communication solutions with business objectives, allowing organizations to achieve greater operational efficiency.

5. Support: Altigen emphasizes ongoing customer support, providing 24/7 assistance, training, and resources tailored to client needs. Their commitment to customer care helps clients fully leverage their communication solutions.

Altigen Technologies operates primarily from Newark, California, and serves a diverse client base, including over 1,500 banks and financial institutions, showcasing their expertise in delivering tailored solutions that meet the unique needs of the financial sector. For more information, visit Altigen Technologies.