Allswers
Allswers is a powerful survey platform that enhances customer satisfaction and employee engagement with real-time data analysis and predictive insights.
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Description
Allswers is a comprehensive platform designed to manage customer, employee, and brand experiences through customized surveys. It facilitates the gathering of insights from stakeholders, helping businesses enhance customer satisfaction, boost employee engagement, and improve their brand positioning. Allswers offers a variety of features, including conditional logic in surveys, integration capabilities with preferred applications, and automated responses based on customer feedback. It also provides real-time data visualization tools and essential metrics like Customer Satisfaction Score (CSAT) and Net Promoter Score (NPS) for measuring experiences. The platform's predictive analytics tools are geared towards understanding retention strategies and employee commitment. By enabling businesses to make data-driven decisions, Allswers helps to improve relationships and predict customer behavior effectively.
With ongoing projects funded by the European Regional Development Fund, Allswers is committed to developing advanced analytics tools that deepen insights into customer and employee experiences. Whether you're seeking to automate performance evaluations or conduct pulse surveys, Allswers offers the flexibility and functionality to suit your needs.
Features
Customizable Surveys
Create surveys tailored to your business needs with conditional logic and integration with preferred applications.
Real-Time Data Visualization
Turn survey results into actionable insights with real-time data visualization tools to track performance.
Automated Survey Distribution
Automate the distribution of surveys to gather feedback efficiently and at scale.
Customer Satisfaction Metrics
Measure customer satisfaction using CSAT and NPS metrics to understand customer loyalty and engagement.
Predictive Analytics
Use predictive analytics tools to forecast customer behavior and improve retention strategies.
Employee Experience Tools
Enhance employee engagement with tools designed for performance evaluations and feedback collection.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support