Alloy Software

Alloy Software offers a comprehensive suite of IT management solutions designed to help organizations effectively manage their IT services and assets. The solutions include IT Service Management (ITSM), IT Asset Management (ITAM), Software Asset Management (SAM), and Network Inventory tools.
The platform features an array of functionalities such as Incident Management, Change Management, and a Configuration Management Database (CMDB) to streamline operations. Users benefit from a Self-Service Portal that empowers employees to resolve issues independently, thus reducing the burden on IT staff.
Alloy Software emphasizes automation, providing smart task-oriented workflows that enhance productivity and efficiency in IT operations. Key features include:
- Incident Management: Track and resolve IT incidents efficiently.
- Change Management: Manage changes to IT systems with minimal risk.
- Self-Service Portal: Enable end-users to submit requests and track their status.
- Performance Analytics: Analyze IT performance and resource usage for better decision-making.
The platform supports both cloud and on-premises deployments, ensuring flexibility to meet various organizational needs. By adhering to ITIL-compliant workflows, Alloy Software aims to provide complete visibility and control over IT resources, thereby supporting informed decision-making and cost savings.