Alisys

Alisys delivers a suite of cloud-based communication solutions designed to improve customer experiences and streamline business operations. The platform enables businesses to provide instant support through multiple channels, including WhatsApp and Facebook Messenger, using the official WhatsApp Business API. Key features include:

• Cloud Customer Experience: This solution facilitates customer communication, marketing campaigns, and support functionalities. It supports integration with CRM and ERP systems and includes advanced tools for campaign controls and chatbot functionalities to minimize wait times and enhance user engagement.

• Virtual Agents and AI: Alisys employs virtual agents powered by AI to automate routine tasks across various sectors like healthcare and customer service, which can reduce operational costs by up to 30%. These agents help with appointment management, citizen service assistance, and provide 24/7 operational capabilities.

• Digital Certification and Blockchain: The digital certification solutions offered by Alisys enhance trust and transparency in communications and product traceability. They serve various industries, including retail and education, by validating academic degrees and ensuring secure data transactions with guarantees from recognized certification entities.

Alisys's commitment to innovation in customer engagement, coupled with their operational efficiency tools, positions them as a pivotal player in the field of digital transformation.