Alchemer

Alchemer is a comprehensive platform designed to help organizations collect, analyze, and act on customer feedback. With a focus on flexibility and ease of use, Alchemer provides a range of products including survey software, digital engagement solutions, and workflow automation, catering to businesses of all sizes.

Key Features:

• Flexible Survey Software: Offers over 43 question types and advanced logic options, ensuring no limits on surveys or questions. Suitable for various programs like customer experience, market research, and employee engagement.
• Digital Engagement Solutions: Facilitates omni-channel customer interactions, enabling organizations to gather feedback and drive engagement through multiple channels.
• Automated Workflows: Create continuous feedback loops using a no-code interface that integrates with tools like Salesforce and Zendesk.
• Market Research: Access to project management, data processing, and proprietary panels for quick and tailored research.
• Customer Engagement Tools: Automate feedback collection across channels, enhancing acquisition, retention, and satisfaction.

Alchemer's platform stands out for its emphasis on security, featuring ISO 27001 and SOC 2 certifications, and integrates seamlessly with over 600 business systems to streamline processes. Empower your team to turn feedback into actionable insights with Alchemer, driving customer loyalty and revenue.