Aiwifi

Aiwifi

Aiwifi transforms business WiFi into a powerful tool for customer experience and data analytics, enhancing engagement and insights.

Location: Mexico
Software Type: Web App

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Description

Aiwifi is a comprehensive solution designed to turn your business WiFi into a focal point for customer experience (CX) and data analytics. By providing free WiFi, businesses can collect valuable guest information, thus helping them understand their customers better. The key functionalities of Aiwifi include:

1. Data Enrichment: Capture essential guest details in exchange for WiFi access, enabling businesses to build a thorough understanding of customer demographics and preferences.

2. Reporting and Analytics: Convert each WiFi connection into actionable insights. Businesses can monitor Net Promoter Scores (NPS) and analyze customer interests to guide strategic decisions.

3. Customer Experience Enhancement: Aiwifi aids in elevating the customer experience by providing insights that reflect brand perception, which can be used to adapt business strategies.

4. Customized Captive Portal: The platform allows for the personalization of the WiFi captive portal, ensuring it aligns with brand guidelines and offers an enhanced user experience.

5. Integration Capabilities: Aiwifi can seamlessly integrate with existing platforms such as CRM systems, email marketing tools, and loyalty programs, ensuring a cohesive approach to customer engagement.

6. Marketing Tool: Leverage WiFi as a marketing platform to increase sales opportunities and promote products or services directly to customers.

7. Guest Analysis: The app enables businesses to gather and analyze guest data to create detailed customer profiles, including contact information, interests, and visit trends, thus identifying key areas for improvement.

Aiwifi provides businesses with the tools needed to transform WiFi usage into a strategic asset that enhances customer engagement and boosts overall business performance.

Features

Data Enrichment

Collect valuable guest information in exchange for free WiFi to better understand customer preferences.

Reporting and Analytics

Transform connections into valuable insights while monitoring Net Promoter Scores (NPS) and customer interests.

Customer Experience Enhancement

Utilize insights for business evolution and elevate customer experience by understanding brand perception.

Customized Captive Portal

Personalize the WiFi captive portal to adhere to brand guidelines and enhance user interactions.

Integration Capabilities

Easily integrate with existing platforms such as CRM systems, email marketing tools, and loyalty programs.

Marketing Tool

Utilize WiFi as a marketing platform to increase sales and promote products or services effectively.

Guest Analysis

Analyze guest data to create detailed profiles, including contact information, interests, and visit trends.

Tags

WiFiAnalyticsCustomer ExperienceMarketingData Insights

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support