AIVITEX
AIVITEX leverages augmented reality to provide efficient remote support and improve customer interactions, minimizing travel and enhancing service delivery.
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Description
AIVITEX is a digital service platform that utilizes augmented reality (AR) technology to enhance customer interactions and optimize service offerings. By enabling remote consultations, AIVITEX eliminates the need for on-site visits, addressing issues such as skills shortages and high CO2 emissions from travel.
Key functionalities of AIVITEX include:
- Remote Visual Support: The platform allows technicians to conduct remote inspections and support through AR-powered visual assistance.
- Documentation Tools: Users can capture and forward visual information during calls, facilitating accurate reporting and documentation.
- Customizable Forms: Businesses can create tailored forms to gather necessary information during customer interactions.
- White-Label Branding: Organizations can customize the platform's branding to align with their corporate identity.
AIVITEX is particularly beneficial for industries such as electromobility, housing, and insurance, where face-to-face interactions are critical. By transforming traditional service processes, AIVITEX strives to increase efficiency and sustainability in operations. The platform also offers a free 14-day trial for users to explore its capabilities before committing.
Features
Remote Visual Support
Enables technicians to perform remote inspections and provide assistance through augmented reality, reducing the need for physical travel.
Documentation Tools
Allows the capturing and forwarding of visual information during support calls, ensuring accurate documentation and reporting.
Customizable Forms
Provides the ability to create tailored forms for customer interactions, streamlining data collection and service requests.
White-Label Branding
Offers customizable branding options, allowing businesses to present the platform under their own brand identity.
Sustainability Focus
Aims to reduce CO2 emissions associated with travel by facilitating remote support and consultations.
14-Day Free Trial
Allows potential users to test the platform's functionalities without commitment for a limited time.
Tags
Documentation & Support
- Documentation
- Support
- Online Support