Airkit.ai

Airkit.ai is an innovative platform specializing in code-free AI agents that are primarily designed for eCommerce environments. With the capability to address over 90% of customer inquiries instantly, Airkit.ai operates 24/7, ensuring that customers receive timely support without the limitations of traditional FAQ bots.

The platform effectively manages a range of customer service tasks, including inquiries related to order status, returns, exchanges, and product support. By leveraging AI technology, Airkit.ai enhances customer interactions and streamlines support processes for eCommerce brands.

As of October 16, 2023, Airkit.ai has been acquired by Salesforce, further solidifying its position in the customer service technology landscape. This acquisition aims to integrate the platform's capabilities with Salesforce's robust suite of customer relationship management tools, promising enhanced functionality and support for eCommerce businesses.

Airkit.ai is trusted by numerous leading eCommerce brands, demonstrating its effectiveness through various real-world applications. The platform not only improves customer satisfaction but also reduces operational costs associated with traditional customer support models.

In summary, Airkit.ai stands as a valuable solution for brands looking to elevate their customer service experience in the ever-evolving eCommerce space.