AddMe Reviews

AddMe Reviews

AddMe Reviews offers businesses tools to manage online customer reviews, enhancing their visibility and reputation across multiple platforms.

Location: Australia
Software Type: Web App

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Description

AddMe Reviews is a robust online reputation management platform that assists businesses in collecting, managing, and responding to customer reviews across various industries, such as automotive, healthcare, home services, real estate, and retail. The platform enables users to engage with customers effectively, promoting positive feedback while addressing any negative reviews that may arise. Key functionalities include automated tools for requesting reviews, tracking Net Promoter Scores (NPS), and generating campaign reports. This comprehensive system boosts online visibility by amplifying positive customer experiences on social media and review sites.
The platform is designed to cater to various roles within organizations, providing tailored solutions for National Sales Directors, Retail Managers, and Store Owners. AddMe Reviews is accessible through a user-friendly interface, allowing businesses to streamline their review management processes. A 14-day trial period is available for new users, offering a firsthand experience of the platform's capabilities before committing to a subscription.

Features

Review Collection

Easily gather customer feedback through automated review requests sent via email and SMS.

Negative Review Management

Swiftly address negative feedback to mitigate potential damage to business reputation, helping to retain customer trust.

Net Promoter Score Tracking

Monitor your Net Promoter Score to evaluate customer loyalty and satisfaction over time.

Social Media Integration

Amplify positive reviews by sharing them across various social media platforms and websites.

Comprehensive Reporting

Generate detailed reports on customer feedback, review trends, and campaign performance to inform business strategies.

Tags

reputation managementcustomer reviewsonline feedbackbusiness optimizationcustomer engagement

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support