Accela Civic Solutions

Accela offers a unified suite of cloud solutions aimed at modernizing government services, with a focus on building communities, growing businesses, and protecting residents. The platform includes various civic applications tailored for local and state governments, allowing for rapid implementation and operational efficiency.

### Key Functionalities:
- Building Permit Management: Streamlines the entire permitting process, reducing turnaround times for applications, plan reviews, and inspections. Features include a workflow management system, electronic document review, and a resident portal.
- Planning Management: Facilitates zoning, planning, and code enforcement with functionalities such as automated notifications for stakeholders, GIS mapping for data visualization, and an integrated online portal for fee payments and proposal submissions.
- Service Request Management: Enhances community engagement by allowing residents to submit and track service requests. The application provides a mobile and web platform for transparency and responsiveness, integrating seamlessly with existing civic applications.

### Problem Solved:
Accela addresses inefficiencies in government operations by offering digital solutions that improve productivity, enhance resident satisfaction, and ensure compliance with government standards. By transitioning to paperless solutions, they also reduce the carbon footprint, promoting sustainable practices.

Accela emphasizes the importance of collaboration and data sharing among departments to strengthen community relationships and foster growth. Success stories from various states and counties illustrate the positive impact of their solutions on government operations and resident experiences.