Accela Civic Platform
Accela offers cloud solutions to streamline government workflows, enhance citizen engagement, and improve service delivery for communities and agencies.
Need help?
We can help you find specialists for Accela Civic Platform. Let us connect you with the right experts to assist you.
*User registration required
Description
Accela provides a unified suite of cloud solutions designed to improve the efficiency of government services. The platform targets various sectors, including building, planning, and licensing, enhancing the workflows of agencies to better serve their communities. Users can experience rapid implementation with reduced risks associated with service delivery.
### Key Functionalities
Accela's applications are tailored to automate and streamline processes, thereby addressing key challenges in public service delivery. Notable functionalities include:
- Workflow Management System: Automates processes to enhance productivity and efficiency.
- Online Resident Portal: Facilitates easy access for residents to submit applications and track their progress.
- Electronic Document Review: Reduces paper usage and accelerates the review process.
- Built-in Reporting: Offers insights into operations, helping agencies make informed decisions.
- GIS Mapping: Enhancements in planning and zoning processes through integrated geographical data.
### Applications
1. Civic Application for Building: Aims to streamline the permitting process, improving builder productivity and resident satisfaction through quick application turnarounds and automated permit tracking.
2. Civic Application for Planning: Supports effective zoning and planning through automation, managing high volumes of information, and facilitating interactions between residents and planning departments.
Accela's solutions help local governments better serve their communities by improving data sharing among departments. Their scalable and secure software is designed to adapt to the evolving needs of government agencies, ultimately enhancing resident experiences and contributing to the growth of communities.
Features
Workflow Management
Automates various workflows, allowing agencies to operate more effectively and efficiently.
Online Resident Portal
Provides residents with easy access to applications and real-time updates on their status.
Electronic Document Review
Facilitates faster document processing, reducing reliance on paper-based systems.
Built-in Reporting
Enables agencies to generate reports that assist in decision-making and operational assessments.
GIS Mapping
Integrates geographical information systems to support planning and zoning efforts.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Updates
- Online Support