8x8 Experience Communications Platform

8x8 Experience Communications Platform

Discover the 8x8 Experience Communications Platform, offering integrated voice, video, chat, and contact center solutions tailored for diverse industries.

Location: United States
Software Type: Web App

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Description

The 8x8 Experience Communications Platform™ provides a unified solution for businesses looking to enhance their communication capabilities. This platform integrates various services including voice, video, chat, and contact center solutions, enabling seamless communication across teams and with customers.

### Key Features:

- Business Phone Services: A comprehensive suite of phone services that facilitate clear and reliable communication.
- Video Conferencing: High-quality video meetings that allow teams to connect virtually, improving collaboration regardless of location.
- Team Chat: Real-time messaging solutions that keep teams informed and engaged, promoting quicker decision-making.
- Contact Center Solutions: Robust tools designed to enhance customer support and experience, integrating with various communication channels.

The platform is designed to support various industries including education, healthcare, and retail, ensuring businesses can maintain operations and connect with customers effectively. It also provides extensive resources for cloud migration, training, and continuous support, facilitating a smooth transition to modern communication solutions.

For organizations looking to enhance customer experience and ensure business continuity, 8x8 provides tailored solutions that meet specific needs. With APIs available for SMS, voice, video, and chat applications, 8x8 enables businesses to integrate their communication needs into a single, cohesive platform.

Features

Unified Communication Tools

Integrates voice, video, chat, and contact center solutions into one platform for seamless communication.

Business Phone Services

Offers a reliable phone system with advanced features tailored for business use.

Video Conferencing

High-definition video meetings to facilitate remote collaboration and team engagement.

Team Collaboration

Real-time chat functionality to enhance teamwork and communication efficiency.

Contact Center Solutions

Tools designed to improve customer service and engagement across multiple channels.

APIs for Custom Integration

Flexible APIs for SMS, voice, video, and chat applications allowing easy integration into existing systems.

Cloud Migration Assistance

Resources and support to assist businesses in migrating to cloud-based communication solutions.

Tags

communicationbusinesscloud solutionsvideo conferencingcustomer supportteam collaboration

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support