3CX Communication Platform

3CX Communication Platform

3CX is a flexible and cost-effective VoIP communication platform that enhances business productivity and collaboration through advanced features and integrations.

Location: Cyprus
Software Type: Web App

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Description

3CX is a comprehensive communication platform designed for businesses, offering cost-effective VoIP services that enhance collaboration and productivity. With 3CX, users can choose between on-premise, hosted, or self-hosted deployments, allowing for customization to meet specific business needs.

Key functionalities of 3CX include:
- VoIP Services: Efficient voice calling capabilities that help reduce communication costs.
- Contact Center Solutions: Integrated features for customer interactions via live chat and messaging, improving customer engagement.
- Remote Working Features: Tools such as mobile and web apps enable seamless communication for remote teams, ensuring productivity whether in or out of the office.
- Integration Capabilities: 3CX offers integrations with popular applications like Microsoft 365 and CRM systems, enhancing workflow and connectivity.

The platform also supports video conferencing, allowing teams to conduct meetings effortlessly and connect with clients in real-time. Installation resources and user guides are available to facilitate setup, ensuring users can quickly deploy the system and start benefiting from its features. 3CX aims to provide a modern communication experience that aligns with the dynamic needs of today's businesses.

Features

Flexible Deployment Options

Choose between on-premise, hosted, or self-hosted deployments to tailor your communication system.

Integrated Contact Center

Utilize live chat, messaging, and advanced call routing features for enhanced customer service.

Remote Working Ready

Access mobile and web apps to maintain productivity from any location.

Video Conferencing

Conduct virtual meetings with integrated video conferencing tools.

Cost Savings

Benefit from no monthly user pricing, reducing operational costs significantly.

Microsoft 365 Integration

Seamlessly integrate with Microsoft 365 for enhanced functionality and ease of use.

Tags

VoIPcommunicationbusinessremote workcustomer service

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support