360eMed

360eMed offers a comprehensive suite of automated scheduling solutions tailored for healthcare providers, including practices, clinics, and hospitals. The platform allows patients to book appointments 24/7 through an online interface, eliminating the need for calls or voicemails. This feature not only enhances patient satisfaction but also improves operational efficiency by reducing administrative tasks. The scheduling system integrates seamlessly with existing Electronic Health Records (EHR) and Practice Management Systems (PMS), ensuring real-time updates and accurate appointment status management.

In addition to scheduling, 360eMed provides automated digital appointment reminders delivered through various channels including SMS, voice calls, and emails. This service is designed to decrease the number of missed appointments, thereby increasing revenue for healthcare practices. Reminders can be customized to fit the specific needs of each practice and are available in multiple languages, including Spanish.

Furthermore, 360eMed includes a Patient Web Reviews feature that automates the collection of patient feedback. By sending out review requests post-appointment, healthcare providers can improve their online presence and attract new patients. This service integrates with EHR systems and is designed to enhance search rankings through positive patient experiences.

Overall, 360eMed aims to streamline patient scheduling, enhance communication, and support healthcare providers in growing their practices while maintaining excellent patient care.