360dialog

360dialog

360dialog provides a platform for businesses to integrate with the WhatsApp Business API, offering marketing automation and analytics tools.

Location: Germany
Software Type: Web App

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Description

360dialog is an official WhatsApp Business Solution Provider that facilitates seamless integration with the WhatsApp Business API. The platform is designed for businesses seeking to enhance customer engagement through messaging. Key features include:

- Automated Self-Service Activation: Businesses can quickly activate their WhatsApp Business accounts without needing extensive technical resources.
- Support for Various Phone Numbers: The platform accommodates multiple phone numbers, ensuring scalability for growing businesses.
- High-Performance Message Delivery: 360dialog guarantees 100% message delivery, enhancing communication reliability.
- GDPR Compliance: The service prioritizes data protection and compliance with GDPR regulations, ensuring customer data is managed responsibly.

In addition to the core API functionalities, 360dialog offers tools for marketing automation, allowing businesses to create effective WhatsApp marketing funnels, conduct analytics on campaign performance, and optimize customer interactions. Users can also leverage CRM integrations, manage team inboxes for collaborative customer service, and utilize WhatsApp newsletters to reach their audience effectively.

The platform provides comprehensive documentation and support resources to assist businesses in maximizing their use of the WhatsApp Business API. Overall, 360dialog serves as a robust solution for companies aiming to leverage the power of WhatsApp for customer engagement and marketing. Users can access resources such as documentation, FAQs, and the ability to integrate a chat button into their websites to increase customer interaction.

Features

WhatsApp Business API Access

Obtain reliable access to the WhatsApp Business API for improved communication and engagement.

Marketing Automation Tools

Create and manage marketing funnels through WhatsApp, enhancing customer outreach and engagement.

Analytics and Performance Tracking

Analyze messaging campaigns and track performance metrics to optimize communication strategies.

CRM Integration

Integrate with existing CRM systems to streamline customer interactions and manage contacts effectively.

Team Inbox Management

Collaborate with team members through a shared inbox to manage customer queries efficiently.

GDPR Compliance

Ensure that customer data is handled in accordance with GDPR regulations.

Customizable Chat Button

Integrate a chat button onto websites to facilitate user engagement through WhatsApp.

Tags

WhatsAppAPIBusiness CommunicationMarketingCustomer Engagement

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support