11Sight

11Sight

11Sight is an AI-driven engagement platform that enhances customer interactions through video calls, streamlining sales processes and improving lead conversion rates.

Location: United States
Software Type: Web App

Need help?

We can help you find specialists for 11Sight. Let us connect you with the right experts to assist you.

*User registration required

Are you an expert in 11Sight?

Description

11Sight is a comprehensive engagement platform designed to enhance customer interactions and streamline sales processes through the use of AI agents. The platform enables businesses to connect with qualified leads via inbound video calls, significantly reducing the time spent on cold leads and optimizing overall communication efficiency.

Key Features:
- 24/7 AI-Driven Support: Provides round-the-clock assistance, ensuring that customers have access to help whenever they need it.
- Smart Lead Routing: Automatically directs leads to the appropriate team member, improving response times and customer satisfaction.
- CRM Integration: Seamlessly integrates with existing CRM systems, enhancing productivity and allowing for better tracking of customer interactions.
- GDPR Compliance and Security: Ensures that all communications are secure and compliant with privacy regulations, offering encrypted meetings to protect user data.

With 11Sight, businesses can expect improvements in lead conversion rates and a reduction in the number of no-show meetings. The platform emphasizes customer success by providing tools for tracking conversions and enhancing overall customer satisfaction. Users have reported increased sales effectiveness and high satisfaction rates when utilizing the platform's features.

Features

AI-Driven Support

Provides 24/7 assistance to customers, enhancing engagement and satisfaction.

Inbound Video Calls

Allows businesses to connect with leads through video calls, providing a personalized interaction experience.

Smart Lead Routing

Automatically directs leads to the appropriate sales representatives, improving response times.

CRM Integration

Integrates with various CRM systems for streamlined operations and improved lead management.

GDPR Compliance

Ensures that all interactions meet privacy regulations, maintaining user trust and security.

Tags

engagement platformAIvideo conferencingsalescustomer relationship management

Documentation & Support

  • Documentation
  • Online Support
  • Updates